Privacy Policy

Our Commitment to Data Protection

At Kinworth, we take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services. We are committed to transparency and compliance with applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with any personal information.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may choose to provide us with personal information, including:

Name and contact details when you fill out inquiry forms or contact us
Email address for correspondence and service delivery
Organisation name and position when relevant to your inquiry
Any additional information you choose to share in messages or consultations

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

Browser type, operating system, and device information
IP address and general location data
Pages visited, time spent on pages, and navigation patterns
Referring website or source that directed you to our site
Date and time of your visit

For detailed information about our cookie usage, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you voluntarily provide information through forms or communications
Legitimate interests: To operate our website, improve our services, and communicate about our offerings
Contract performance: When necessary to deliver services you have requested
Legal obligations: When required to comply with applicable laws and regulations

How We Use Your Information

Service Delivery and Communication

We use your personal information to:

Respond to your inquiries and provide information about our services
Deliver consulting services and support as agreed
Communicate updates, confirmations, and service-related information
Process and fulfil any requests you make through our website

Website Improvement and Analytics

We analyse usage data to:

Understand how visitors use our website and identify areas for improvement
Monitor website performance and fix technical issues
Develop new features and enhance user experience
Generate aggregated, anonymised statistics about website usage

Marketing and Business Development

With appropriate consent, we may use your information to:

Send information about our services, insights, and updates that may interest you
Conduct research to better understand our clients' needs
Measure the effectiveness of our marketing efforts

You can opt out of marketing communications at any time by contacting us directly.

Data Sharing with Third Parties

We do not sell your personal information. We may share data with:

Service providers who assist in website hosting, analytics, and communications (under strict confidentiality agreements)
Professional advisors (accountants, lawyers) when necessary for business operations
Law enforcement or regulatory authorities when required by law

Any third parties who receive your data are required to protect it in accordance with applicable data protection laws.

Data Protection and Security

Security Measures

We implement appropriate technical and organisational measures to protect your personal data:

Secure transmission of data using encryption protocols (SSL/TLS)
Regular security assessments and updates to our systems
Access controls limiting data access to authorised personnel only
Regular backups and secure storage of information
Staff training on data protection and confidentiality requirements

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:

Inquiry and contact data: Retained for up to 3 years from last contact
Service delivery data: Retained for the duration of engagement plus 6 years (for legal and accounting requirements)
Website analytics data: Retained in aggregated form for up to 26 months
Marketing consent: Retained until consent is withdrawn

After retention periods expire, we securely delete or anonymise your personal data.

Data Breach Procedures

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law. We maintain incident response procedures to quickly identify, assess, and address any security incidents.

Your Rights and How to Exercise Them

Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data and details about how we use it.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another organisation.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing your data unless we have compelling legitimate grounds to continue.

Right to Restrict Processing

In certain circumstances, you can request that we restrict the processing of your personal data, such as when you contest its accuracy or object to processing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within one month, though this may be extended by two further months for complex requests.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Visit ico.org.uk for more information.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Company Information